Privacy Policy

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Privacy Policy

We are committed to protecting your privacy. The information we request from You is to enable Us to assess your request to hire a vehicle from Us. You do not have to supply this information but if you do not, we may not be able to hire a vehicle to You.

We recognise the importance of protecting your privacy

Our policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site or hiring a vehicle. This policy will be continuously assessed against new technologies, business practices and our customers’ needs.

What Information Do We Collect?

When you visit this web site or hire a vehicle you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Web site use information collected on an aggregate basis as you and others browse our Web site. We also collect and store live GPS tracking information regarding the whereabouts of our vehicle at all times. The device can not see or hear you it only tracks the location of our asset at all times.

How Do We Use the Information That You Provide to Us?

Broadly speaking, we use the information for purposes of administering our business activities, providing the products and services you requested, to process your payment, to monitor the use of the service, our marketing and promotional efforts and improve our content and service offerings, and customize our site’s content, layout, services and for other lawful purposes. These uses improve our site and products and services and better tailor it to meet your needs. Occasionally, we may also use the information we collect to notify you about important changes to our Website or services, new products and special offers we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by emailing us sales@newcastlerental.com

Sharing and Selling Information

We do not share, sell, lend or lease any of the information you provide with anyone.

What About Legally Compelled Disclosure of Information?

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it. We may also disclose information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms and Conditions of a service we have provided or to protect the safety of the Public.

We may disclose your personal or vehicle GPS tracker information to: –

Your organisation if You use our services under a corporate account, Our contracted service providers, Credit card providers, Credit reporting and fraud checking agencies, Debt collection agencies, in the event of Your default in payment of monies owed to us, City councils and government or private organisations responsible for the processing or handling of traffic related infringements, Driver licensing authorities and Government regulatory and law enforcement agencies where the disclosure is required or authorised by law.

Your Consent

By using our Web site and/or hiring a vehicle in person or by credit Account or by Credit Card Letter of Authority you consent to our collection and use of your personal information as described in this Privacy Policy. We reserve the right to amend this privacy policy at any time with or without notice.

Our Commitment To Data Security:

Please note that your information will be stored and/or processed on our computers in Newcastle West only. To prevent unauthorised access, maintain data accuracy, and ensure the correct use of your information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Policy Modifications

We may change this Privacy Policy from time to time. If/when changes are made to this privacy policy, we will post any changes here, so be sure to check back periodically. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy.

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